I use a hosted exchange for my email based on this blog’s domain. Ever since I installed Windows 7 I could not login to this server via Outlook 2007.
I usually sign in using my email address as the username. But Outlook kept asking for my password even though I enter the correct one.
I came across Craig Pringle’s post about this issue. Here is the solution he proposes:
When you try to open Outlook you are prompted for credentials. With most hosted Exchange providers you use your email address as the username. If you do this on Windows 7 (M3) I have found that you are repeatedly prompted for your credentials but no matter how carefully and correctly you type your password it just keeps prompting you.
If you run into this issue try entering you username in the DOMAIN\Username format instead of your email address. I don’t know why this works, but I know it does for at least two Hosted Exchange providers. Contact your hosted provider if you are not sure what the domain name is.
In the end he says to get the domain name from the hosted provider. My provider is www.themessagecenter.com. I asked them but they tired to answer but I was not successful with the information they provided. They basically said I use vasanth.in as the domain name. Since Windows 7 is in beta they do not support it and may be I did not ask the right question.
But currently I was setting up the Exchange mail in my Nokia E71. Their support site said that I use “shared” as the domain name in one of the setting. I immediately tried “shared” as the domain name. And it worked! Cool.
So my suggestion is if you run into the same problem look for the domain information in setup instructions for Windows Mobile.
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